Physio Lite Experience
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Frequently Asked Questions (FAQ)
Our physiotherapists specialize in assessing, diagnosing, and treating musculoskeletal conditions.
During your visit, your physio will perform a thorough physical examination to identify the root cause of your issue and tailor a recovery plan just for you.
Treatments may include:
- Hands-on manual therapy
- Dry needling
- Exercise prescription
- Group exercise (when appropriate)
- Education and advice
Need imaging? We can refer you for X-rays or scans if necessary.
We treat a wide range of injuries and physical conditions affecting all age groups. Common issues we manage include:
- Sprains and strains
- Muscle tears
- Sports injuries
- Joint pain
- Tendon injuries
- Back and neck pain
- Headaches
- Vertigo and dizziness
- Post-operative rehabilitation
We also offer specialised physiotherapy for:
- Running and sports performance
- Rotator cuff injuries
- Sports spinal care
- General musculoskeletal conditions
Please wear loose, comfortable clothing that allows free movement.
Towels will be provided during your assessment to ensure comfort and privacy.
- Initial appointments: 40 minutes
- Standard follow-up appointments: 20 minutes
This ensures we have enough time to assess, treat, and plan your recovery effectively.
Yes. If your private health fund covers physiotherapy, you can claim your rebate on the spot via our HICAPS terminal.
Rebate amounts vary based on your provider and level of cover.
No. You can book an appointment with us directly without a referral.
Yes. If your GP has provided you with a Chronic Disease Management (CDM) or EPC care plan, we accept it.
We’ll help guide you through the claiming and billing process.
Absolutely. We are fully accredited to treat clients under:
- WorkSafe Victoria
- TAC (Transport Accident Commission)
Bring your claim number with you, and we’ll bill the insurer directly. We’re experienced in liaising with case managers and handling the necessary paperwork.
We offer a range of convenient payment methods:
- HICAPS (on-the-spot private health claims)
- Cash
- EFTPOS
- Visa
- MasterCard
We aim to make payment simple so you can focus on your recovery.
We’re committed to delivering high-quality care with convenience and compassion. Here’s what sets us apart:
- Same-day appointments
- Early morning, evening, and Saturday availability
- On-the-spot private health claiming
- Highly experienced team of physiotherapists
- Free onsite parking
- Easy online booking system
- Close to public transport